• Concealed hardware operates the cot gate
• Secure mattress-height positions enable the bed to grow as your child becomes a toddler
• Beautifully finished in a durable child-safe white lacquer
• Dimensions (cm): H119.00 x W113.20 x D113.20 

Delivery of goods

We will contact you with a delivery update eight weeks after the initial order. Please note that we take the order date to be the date on which your card payment is authorised by your card provider.

As all our Bambizi nursery furniture ranges are custom-made for you following receipt of your order, we quote 12-16 weeks from receipt of your deposit to delivery of your furniture.

Where multiple items have been ordered, we will endeavour to deliver them all together within the longest lead-time quoted, unless a split delivery is requested (in which case an additional carriage charge will be payable). If we need to alter the delivery date for any reason, we will immediately contact you.

We will only deliver your goods to the address given to us at the time you place your order unless prior notice of a change has been given to us in writing and agreed by us in writing.

Our Premier Delivery Service only includes delivery within mainland England and Wales. Delivery to all other locations will entail additional charges (details available on request). Customers outside mainland England and Wales may prefer to appoint their own carriers.

Provided that we have received payment in full, you will become the owner of the goods at the time of delivery to your address.

Our expert Premier Delivery Service team will carefully install your new furniture in your home, exactly where you want it (subject to access). They will take away all wrappings and packaging. Please bear in mind that some of our products are put together on site for ease of access, so please allow time for our staff to assemble the furniture in your home. For further details, please call a member of our sales team on 07515 505601 or email customercare@littlewhoppets.com

Access to the destination room

It is your responsibility to ensure that the items you have ordered will fit into the room for which they are intended, that they will fit through all doors, passageways etc. leading to the room, and that there is sufficient access for our delivery vehicle to reach the delivery address. It is your responsibility to advise us at the time of ordering of any physical factors that might hinder delivery.

Should you have any concerns over access, please include them in the comments box on the order form, or contact us by email or telephone.

Cancellations and returns

Bedding and mattresses

Bedding and mattress orders may be cancelled at any time prior to dispatch, and all monies will then be refunded as soon as possible, and in any event within 30 days.

Any bedding or mattress item that has already been delivered to you but no longer meets your requirements may be returned to us for a refund provided you inform us of your decision in writing within 10 days of delivery. We will then send you a returns number, which must be included in the parcel together with the returned item(s). To be refundable, unwanted goods must be in a fully saleable condition and in all their original, undamaged packaging. This proviso does not affect your statutory rights.

Any costs entailed in returning an unwanted item must be met by you. We recommend that you obtain a free 'certificate of posting' from the post office for any item that you return, as we cannot accept responsibility for parcels lost in transit. For peace of mind you may prefer to send the goods by Recorded Delivery, but we regret that we cannot refund the cost of this service.

Furniture

Since all Bambizi furniture items are made to order to suit your specific requirements, they are not covered by the cancellation rights applicable to ready-made goods under the United Kingdom’s Distance Selling Regulations.

We will however refund your deposit in full if you cancel your order within 10 days of placing it. After this initial 10-day period, refunds will be offered only in exceptional circumstances, and will be subject to deduction in respect of any costs already incurred. All cancellations must be notified to us in writing.

Defective or incorrect goods

If the goods we deliver are incorrect in type or number, or are damaged or defective, you must notify us in writing within 10 days of delivery. In this event, we will choose either

• To make good any shortage or non-delivery; or
• To replace or repair any goods that are damaged or defective; or
• To refund to you the amount paid by you for the goods in question, including carriage costs.

We will not be liable to you for any indirect or consequential loss, damage or expenses arising out of any shortcoming notified to us under this heading, and we shall have no liability to pay any money to you by way of compensation other than such refund as may be payable to you under option 3 above.

Please note that shrinkage, swelling, hairline cracks and minor warpage are natural occurrences in wooden furniture, not manufacturing defects, and therefore no claims can be entertained on these grounds.

Our craftsmen make every effort to match grain patterns. However, variations in the natural grain inevitably occur and may therefore be evident in your furniture. A variation in grain pattern is not a defect and therefore does not give grounds for making a claim.

Cancellation by us

We reserve the right not to accept any order if:

• We do not deliver to your area;
• One or more of the goods ordered was incorrectly described or priced on the website;
• The payment transaction was not authorised by your card provider.

If we do cancel your order we will notify you by email and will refund any monies paid to us in respect of the order as soon as possible, and in any event within 30 days of cancellation. We will not be obliged to offer any additional compensation for disappointment suffered.

Specification and alternative goods

The specification of timber varieties, stains, finishes, fabrics and other goods is subject to change.

Being a natural product, timber varies in appearance and characteristics. Accordingly, all our furniture may exhibit variations in look, feel and performance.

In the event of a product being discontinued the company reserves the right to offer a suitable alternative.

Occasionally we may not be able to supply the fabric or finish you have chosen. In such cases we will notify you of this and invite you to select an alternative. If none of the alternatives is acceptable to you, you may cancel your order and any sums paid by you will be refunded as soon as possible, but in any event within 30 days of cancellation.

Guarantee

All our ready-made soft goods are guaranteed for 1 year, and all our made-to-order furniture for 6 years, subject to the following conditions, none of which affects your statutory rights:

• Within the relevant guarantee period we will replace any significantly defective item or part of an item free of charge.
• We must be given an opportunity to come and examine any item that cannot be readily posted or brought to our Registered Office.
• The guaranteee is limited to the original purchaser and is not transferrable.
The purchaser must present the original bill of sale.
• Any made-to-order furniture item not assembled by us or our agents must have been assembled in full accord with the instructions provided.
• The guarantee applies only to items used in a domestic environment. It does not cover any defect arising from fair wear and tear, from improper or negligent use, or from failure to carry out the care and maintenance instructions provided with the product in question.

Any guarantee claims should be made in writing and addressed to our Registered Office (see address below).

Unforeseen circumstances

We aim to fulfil all orders precisely as requested by our customers, but cancellations or variations may occasionally become necessary due to factors beyond our control.